erre a pozícióra jelentkezik
helyszín Budapest, Budapest,
állás típus Határozatlan idejű,
megjelenés dátuma 3 április 2025,
referencia szám 36295,
Cégleírás / Organisation/Department
Our business partner - a biotechnological manufacturing company - is looking for a new Norwegian speaking Customer Service and Order Management Representative colleague. If you are interested in and have experience in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!
Pozíció leírása / Job description- Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting
- Deal with customer calls and complaints effectively and professionally as per the service level agreement
- Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion
- Work collaboratively with Sales, Finance and other relevant internal stakeholders
- Excellent communication skills in English AND Norwegian
- Strong customer services experience within a fast paced, corporate environment
- Experience in a customer facing role, including order processing
- Good MS Office skills
- Knowledge of SFDC and SAP desired
- Accurate and fast data entry skills
- Excellent telephone manner
- Excellent organization skills
What we offer:
- Attractive compensation package with a wide range of benefits, including cafeteria and private health care package
- Development opportunities for personal and professional growth
- Home office opportunity (hybrid)
- A great diversity of cultures
Kapcsolattartó / Information
For further information contact me in the given email address below:
fanni.racz@randstad.hu