erre a pozícióra jelentkezik
Our partner is a dynamically growing, international company that puts great emphasis on the development of applications based on blockchain technology and also provides virtual asset trust and custody services.
Present in more than 180 countries with over 50 million customers worldwide it is dedicated to to reshape the future with technology.
Are you a sharp-minded investigator with a passion for uncovering fraud and protecting people? We're looking for a Payment Risk Specialist who thrives on solving complex cases, identifying suspicious patterns, and staying two steps ahead of financial threats. If you’ve got an eagle eye for detail and a strong sense of accountability, let’s talk.
Pozíció leírása / Job descriptionConduct thorough investigations using a variety of tools and techniques—you’ll be responsible for the accuracy and integrity of each case file.
Safeguard sensitive information and ensure complete confidentiality throughout the investigation process.
Analyze customer transactions to detect and prevent fraud types such as account takeovers, identity theft, and friendly fraud.
Reach out to customers via phone and email to validate account activity and gather crucial details.
Resolve customer issues in line with service level agreements while maintaining a strong fraud-prevention focus.
Investigate chargebacks and fraud claims, identifying trends and patterns to reduce loss exposure.
Collaborate with internal and external stakeholders to enhance investigation strategies and reduce organizational risk.
Create detailed investigation reports and contribute to broader risk and suspicious activity reporting.
Recommend improvements to anti-fraud processes based on emerging fraud trends and transaction behavior.
Bachelor’s degree in Accounting, Finance, Business Administration, Criminology, or a related field.
2–4 years of hands-on experience in fraud investigations or risk management.
Prior experience in banking, financial services, or fintech environments is a strong advantage.
Critical thinker with an analytical mindset
Familiarity with various payment methods, platforms, and fraud prevention tools.
Tech-savvy and quick to learn new systems and investigative tools.
Strong communication skills in English (both written and verbal).
- Willingness to work in shifts as part of a 24/7 operation
Customer service experience is a bonus.
Nice to have:
Keen interest or experience in blockchain technologies, crypto trading, or digital assets.
Familiarity with blockchain analytics tools (e.g., Elliptic, Chainalysis, etc.).
Experience working with remote teams across time zones.
Certified fraud-related credentials (e.g., CIPFA or similar) are highly valued.
-Fitness Reimbursement
-Learning Reimbursement
-Transport Allowance
-Cafeteria
-Public Holiday Pay
-Work Meal Allowance
-Performance Bonuses
-Shift Allowance
Kapcsolattartó / Informationszilvia.marsiczki@randstad.hu