Our business partner is looking for new Multilingual Customer Service Representatives and IT Helpdesk Analysts. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!
Pozíció leírása / Job description- Being first point of contact for B2B partners (e-mails, phone calls)
- Checking incoming information about client contracts,pricing, etc.
- Provide exceptional support for clients with high understanding and communication skills
- Cooperating with other departments (e.g. sales)
- Managing orders for a specific region
- Focusing on the transactional success of the order entry and its quality
- Full professional proficiency in English and any of the following languages: French, German, Hebrew, Polish, Romanian, Swedish, Norwegian (written and spoken)
- Ability to keep deadlines whilst identifying errors and recommend process enhancements
- You are a customer focused team player with attention to details and prioritization skills
- Strong communication skills and proactive mindset
- Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and concisely
- Must be eligible to work in Hungary (European citizenship or residence permit)
What we offer:
- Competitive salary and cafeteria
- Annual bonus
- Private Health Care Services
- Life and accident insurance
- Hybrid working model
- A dynamic environment where your innovative ideas are always welcome
For further information contact me in the given email address below:
fanni.racz@randstad.hu
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