Our business partner is looking for new French speaking Customer Service and Order Management Representative colleagues. If you have experience in the field of Customer Care or Order Management and are interested in working in a fast paced environment and have excellent communication and problem solving skills then our offer is for you!
Pozíció leírása / Job description- Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting
- Deal with customer calls and complaints effectively and professionally as per the service level agreement
- Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion
- Work collaboratively with Sales, Finance and other relevant internal stakeholders
- Excellent communication skills in English AND French
- Strong customer services experience within a fast paced, corporate environment
- Experience in a customer facing role or order processing
- Good MS Office skills
- Knowledge of SFDC and SAP desired
- Accurate and fast data entry skills
- Excellent telephone manner
- Excellent organization skills
Competitive salary and Cafeteria benefit package
Home Office opportunity - 2 days per week
Supportive working environment
Training support
Long-term career opportunity
For further information contact me in the given email address below:
fanni.racz@randstad.hu
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